At Diyosha, we are committed to providing our customers with an excellent shopping experience, which includes timely and reliable delivery of your orders. Below are the details of our shipping policy.

Processing Time: Typically 2 to 3 business days, often sooner after payment confirmation.

Tracking Your Order: Once your order is shipped, you will receive a tracking number via email, which you can use to track the status of your shipment.

Shipping Delays: While we strive to ensure timely deliveries, shipping delays may occur due to unforeseen circumstances such as extreme weather, holidays, or issues with the carrier. We are not responsible for delays caused by the carrier, but we will do our best to assist you in resolving any shipping issues.

All shipping timelines are estimates, subject to carrier delays.

Diyosha works diligently to fulfill your order, and we strive to have it processed and sent out within one week or sooner. However, in rare cases, it may take up to three weeks. Once your order is shipped, USPS will deliver it within 2-5 business days if you are located within the US.

Keep in mind that these delivery times are estimated and unexpected delays may occur due to unforeseen circumstances. Rest assured that you will receive a shipping confirmation email that includes a tracking number once your order has been shipped. If you have any inquiries about the status of your order after it has been shipped, we recommend reaching out to USPS (Tel: 1-800-275-8777) for more accurate, real-time updates.

Incorrect Shipping Information

We ask that you double-check and ensure that you provide the correct shipping information at checkout. Diyosha cannot be held responsible for any incorrect delivery or non-delivery of packages due to incorrect shipping information provided by the customer. If a package is returned to us due to a non-deliverable shipping address entered by the customer, you will be responsible for additional shipping costs to reship the package. We cannot issue refunds or send free replacements for packages that were delivered to the "wrong" location due to incorrect shipping information provided by the customer. Please place a new order if you still wish to receive the package with the correct shipping information.

***Please double-check your shipping information before placing your order to ensure timely and accurate delivery.

Delayed Shipping/Lost Orders 

If your order is marked as "delivered" but you haven't received it, please check your mailbox and ask your neighbors to see if they have received it by mistake. In some cases, packages may be delivered to the wrong address or show up 1-2 days after the estimated delivery date. If your package is lost or stolen, please contact USPS (Tel: 1-800-275-8777) immediately to file a claim. Please note that Diyosha is not responsible for any lost or stolen packages. However, we will do our best to provide you with any information you need to help with your claim.

Shipping Disclaimer

• All shipping times provided are estimates and may be subject to delays beyond our control. We are not liable for any delays in delivery caused by the carrier, weather, customs, or any other unforeseen circumstances.
• In the event of a delay, we will notify you as soon as possible, but we do not guarantee specific delivery dates.

Changes to Policy

• Our terms and policies are subject to change at any time. We encourage our valued customers to review these periodically to stay informed about any updates.

By placing an order with us, you acknowledge that you have read, understood, and agreed to this Shipping Policy.